FLEXTCG
Help

Support

We're a small team and read every message. Write to support@flextcg.app and include your FlexTCG username. You can also report a bug or suggest a feature from the app: Profile → Settings.

Contact

Common questions

How do I share my binder?

Profile → Share your binder. Your link is flextcg.app/yourname; anyone can open it, with or without the app. Only cards you've marked public appear.

How do I hide what my cards are worth?

Turn on Hide values in Profile → Settings. Estimates disappear from your screens and from anyone viewing your binder; asking prices you've set still show.

How do trades work?

Make an offer from someone's binder, counter or accept in the offer thread, arrange payment and delivery between you, then both mark the trade complete to update your binders. FlexTCG doesn't handle money or shipping.

How do I report a collector or their binder?

In the app, open their profile or the offer thread and tap the ••• menu and choose Report collector; reports are private and reviewed by a moderator. Without the app, email safety@flextcg.app with the link to their binder (flextcg.app/theirname) and what's wrong.

Someone is making me uncomfortable.

Block them from their profile or the offer thread, and report anything that breaks the community guidelines. Reports are private.

How do I delete my account?

Profile → Settings → Delete account. It's permanent: your profile, collection, wants and conversations are removed. See the privacy policy for details.

Where do prices come from?

Market data for each printing, converted to your currency daily. They're estimates to guide you, not offers.